Privacy Policy

There are many aspects of the site which can be viewed without providing personal information. However, to request a quote, make an enquiry or join our mailing list, you are required to submit personally identifiable information.

Through our enquiry and quote forms we collect your name, email address, phone number, and the details you choose to give us about your event — including dates, group size, and the suburb and state we would be delivering to. We collect this so we can prepare an accurate quote and contact you about it.

We may occasionally hire other companies to provide services on our behalf, including but not limited to handling customer support enquiries, processing transactions or customer freight shipping. Those companies will be permitted to obtain only the personal information they need to deliver the service. Silent Party Pty Ltd takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.

We do not sell your personal information, and we do not share it for anyone else’s marketing.

For each visitor to reach the site, we collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the site, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic and trends.

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future, we will use data collected from the time of the policy change forward in accordance with our updated practices.

If you join our mailing list we use your name and email address to send occasional news and offers. Every email includes an unsubscribe link, and you can ask us to remove you at any time by replying or calling us.

We use Google Analytics to understand how people find and use this website — which pages they read, which links they follow, and whether an enquiry was completed. This helps us improve the site and spend our advertising budget where it is actually useful.

Google Analytics sets cookies in your browser and receives your IP address. We do not use it to identify you personally, and we do not combine it with the details you send us through an enquiry form. Google processes this information on its own terms, which you can read at policies.google.com/privacy.

We may also use this information with Google Ads to measure which advertisements lead to enquiries. We do not sell or share your personal information with advertisers.

You can opt out entirely by installing the Google Analytics Opt-out Browser Add-on from tools.google.com/dlpage/gaoptout, or by blocking cookies in your browser. The website works normally either way.

Silent Party Pty Ltd reserves the right to make amendments to this Privacy Policy at any time. If you have objections to the Privacy Policy, you should not access or use the site.

You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons. Silent Party Pty Ltd reserves the right to charge a fee for searching for, and providing access to, your information on a per request basis.

You can also ask us to correct information you believe is inaccurate, or to delete information we no longer need.

Silent Party Pty Ltd welcomes your comments regarding this Privacy Policy. If you have any questions and would like further information, please contact us during business hours, Monday to Friday.